Raising the Bar in Adult Family Homes: What Washington Can Learn from Newfoundland’s Wake-Up Call

A recent report by the Auditor General of Newfoundland and Labrador has cast a sobering light on the state of personal care homes in that Canadian province. From poor documentation of resident care to lapses in safety and quality assurance, the findings expose a system struggling to uphold the dignity and well-being of its most vulnerable.

While the report focuses on Canada, the lessons resonate deeply here in Washington State. Adult Family Homes (AFHs) play a critical role in providing intimate, community-based care—but that responsibility demands high standards, continuous oversight, and a deep commitment to the individuals we serve.

The Pitfalls: A Global Reminder

According to the article published by CBC News, the Auditor General found that many personal care homes lacked proper inspections, had incomplete or missing care documentation, and often failed to meet staffing requirements. Perhaps most troubling was the inadequate oversight from government agencies responsible for ensuring compliance.

These findings may be from across the border, but they reflect challenges that could arise anywhere if vigilance lapses. It’s a reminder to all of us in the caregiving profession: quality care isn't just about good intentions—it’s about protocols, training, documentation, and an unwavering focus on resident safety and dignity.

Setting a Higher Standard at Evergreen Oasis

At Evergreen Oasis, we don’t just meet the standard—we aim to set it. Our commitment is rooted not only in best practices but in a deeper understanding of the social and emotional needs of our residents.

Our lead provider brings a background in social work and public health nutrition, which gives us a unique edge. That training helps us approach care from a holistic perspective—focusing not just on physical health, but mental wellness, emotional connection, and social engagement. We’ve embedded structured protocols to ensure:

• Thorough documentation of resident care

• Regular internal audits for safety and compliance

• Ongoing staff training and support

• Proactive communication with families and care teams

Our mission is simple: to be a sanctuary where seniors and individuals with unique needs feel safe, seen, and supported. Evergreen Oasis isn’t just another AFH—it’s a thoughtfully built community rooted in care, professionalism, and purpose.

Moving Forward as a Model of Excellence

As we reflect on the shortcomings revealed in Newfoundland’s care system, we choose to double down on what makes Evergreen Oasis different. We believe transparency, accountability, and compassion are non-negotiable. And we’re proud to be part of a growing movement of adult family homes in Washington that see caregiving not as a job, but as a calling.

If you're seeking care that goes beyond the basics—with heart, structure, and vision—Evergreen Oasis is here for you.